Privacy Policy

This can include account and contact details, energy-use and tariff information, bills, addresses, and details needed for an authorised switch. We also use limited technical and security data to keep Trafero working and safe.

We use data to provide comparisons and savings estimates, maintain your account, answer questions, process authorised requests, meet legal duties, and protect against fraud or misuse.

We never sell, rent, or trade your personal data. We share it only when needed to deliver a service you request, meet a legal duty, or protect Trafero and its users.

We keep data only for as long as needed for the service, security, legal duties, or disputes. We use technical and organisational safeguards designed to prevent loss, misuse, and unauthorised access.

You can ask to access, correct, delete, or receive a copy of your data where the law allows. You can change optional tracking choices at any time using the privacy choices control.

For questions or requests, email info@trafero.net. We will handle them in line with applicable law.